Guide collection
Sanctions case management guides for reviewers
Find practical guides for match investigation, decision notes, approvals, audit history and the policies behind a sanctions review queue.
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Open the case and understand the decision needed
Open SanctionsKit Review queue. Find the subject and check you need to review, then open Potential matches. The case walkthrough explains the record in three parts: what the search found, what the reviewer learned and what the business decided.
Use alert management to assign the case and keep open work visible. An app can read case details through the case API. A person with the right role makes the review decision in the workspace.
Find the facts that resolve identity
The investigation guide shows how to compare a candidate with the party you mean. Use false-positive review when it may be someone else. Read name matching to understand scores and partial dates when one date has more detail than another.
Add facts you have checked and say where they came from. Put comments, document links and required outside checks in Additional information. If a fact is missing, state the question. The next reviewer should not have to guess what you still need.
Write the finding and complete approval
Follow decision documentation to explain each candidate finding. Complete required business checks, then use Review and complete for the case conclusion and any independent approval.
The audit-trail guide explains retained history and exports. Later decisions add to the record; they do not rewrite the original comparison. Keep that distinction clear when explaining a reviewed result to another team.
Improve policy with evidence from actual review
Owners and administrators manage approved coverage, matching sensitivity, external checks and review rules in Screening policies. Read the policy guide and sensitivity guide before changing them.
If an expected candidate is missing, follow the missed-match investigation. Use screening tests to verify result handling and reviewer handoffs after a change, rather than judging success only by fewer alerts.
Frequently asked questions
Which case guide helps when I cannot explain a candidate score?
Use the name-matching guide to understand the comparison evidence, then the investigation guide to assess identity. Scores help organize a review; reliable facts and a recorded reason support the actual finding.
Where can I find help writing a useful match decision?
The decision documentation guide explains how to state the finding, supporting evidence and unresolved limits. Use it with the audit-trail guide when the record must remain clear to someone reviewing it later.
Should review policy change whenever the queue gets busy?
Investigate the causes first. The policy and sensitivity guides explain the available controls, while screening tests help assess a proposed change. A smaller queue alone does not show that expected candidates are still found.
Which guide applies when an expected listed party was not returned?
Follow the missed-match investigation guide. Check the input, source scope, version and supported behavior before drawing a conclusion. Preserve the evidence and use a defined test to verify any resulting change.